Support
How can we help?
Check the common questions below first. If you still need help, email us.
Contact
- General support[email protected]
- Privacy[email protected]
In the app, go to Settings → Support.
FAQ
Common questions
Which devices does Nungil support?
iPhone with iOS 15 or later, and Android phones with Android 10 or later. iPad isn't supported. The app is available in English and Korean.
Does Nungil take the photo for me?
No. Nungil guides your composition, and you always press the shutter yourself, whenever the moment feels right.
What kinds of scenes can it analyze?
Portraits, landscapes and food get the most detailed analysis. Other scenes get general composition advice. If Nungil reads the scene type or subject wrong, you can change it.
Can I use it offline?
The basic camera, level and portfolio work offline. Photos taken offline are never uploaded automatically; you choose when to analyze them once you're back online.
Will I be charged when the free trial ends?
No. The trial doesn't ask for a payment method, so nothing is charged and it never turns into a paid subscription on its own. To keep going, you buy the monthly subscription yourself.
Can I subscribe on iPhone and use it on Android?
Yes. Sign in with the same account and your subscription works on either platform. You can be signed in on one device at a time.
Who can sign up?
Anyone 18 or older, with an Apple, Google or Kakao account, or with email.
What happens to my records if I delete my account?
You can restore your account for 30 days after requesting deletion. After that, your account and records are permanently deleted. Your original photos were only ever on your phone, so they stay in your photo library.
Account deletion